Get To Know Jenn

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Jenn

Hey family! I see you! I see your dedication, grit, compassion, resiliency & determination to raise your family & THRIVE in life! I see you breaking down cultural norms & determining what’s right for your family not what everyone thinks you should do! You’re doing great but sometimes we all need some trusted, professional advice! Are you struggling with a challenge right now? I will listen to you & create a plan just right for you & your family!

Hi! I’m Jennifer “Jenn” Jones, owner of The Mama Coach- Jenn Jones, PLLC, nurse, wife, mother & community advocate. My love for education & neonatal nursing originated from being born premature & hearing about my family’s journey. If it wasn’t for the exceptional, compassionate care of the nurses and doctors, I wouldn’t be alive! Today, I strive to pay it forward by serving the needs of families in my community, educating & supporting them every step of their journey! I’ve been a nurse for over 14 years in Women’s and Children’s as a Level 3 NICU nurse, Mother-Baby nurse, educator, manager, director and AVP.

My nursing journey began in a busy 120 bed, level 3 Neonatal ICU in a large metropolitan area. From there, I advanced my career precepting new nurses and attending deliveries to resuscitate babies during their first few moments of life. I’ve also served as an educator, teaching new nurses in Neonatal ICU during their residency program, as well as providing continuing education, process improvement and competency validation, in addition to participating in neonatal research with resident physicians. I have also served as charge nurse, provided couplet care as a Mother Baby nurse and advanced in nursing leadership as a manager, director and AVP.

I’m a proud mother, wife and community advocate for Women’s Health. I am dedicated to life- long learning & sharing the latest evidence-based practice recommendations. I earned my Bachelor of Science in Nursing from Baylor University in 2008, Masters of Science in Nursing from the University of Texas at Arlington in 2016 & my Doctor of Nursing Practice from Baylor University in August 2023. I am certified in high-risk neonatal care, CPR, neonatal resuscitation (NRP), nursing professional development and am board certified in nursing executive advance practice. I was awarded D-Magazine Excellence in Nursing in 2023. It is my true honor & pleasure to serve you & your family. I look forward to meeting you!

The Mama Coach Mission Statement

To guide women and families through every stage of their journey by providing evidence-informed education infused with non-judgmental support, compassion, and empathy. 

Our vision

TO BECOME A RECOGNIZED GLOBAL TEAM OF HEALTHCARE PROFESSIONALS UTILIZING INNOVATIVE PRACTICES, AND COMMITTED TO IMPROVING THE QUALITY OF LIFE FOR WOMEN AND FAMILIES AS THEY GROW AND EVOLVE OVER TIME.

Core Values

Empathy

Our job as healthcare professionals is to listen to your priorities and goals as our client.  We will walk beside you and share in your challenges and your triumphs, and we promise to support you with empathy, compassion, and respect.

Community

As you move through your journey, certain stages can feel overwhelming at times. We value creating a shared community, online and in our cities, where you are always welcome.

Diversity and Inclusion

We support all families — as we believe every family is completely unique and deserves access to quality support.  We support all women.  We will continue to learn and listen, ensuring our brand is thoughtful as well as inclusive.

Professionalism

You can expect us to provide you with evidence-informed information in a professional manner.  As healthcare professionals, we will treat you as unique, provide individual assessments, and determine the best plan of care to meet your educational needs.

Frequently Asked Questions

Good question!  We are called The Mama Coach because years ago, when Carrie’s first boy was very small, she often wondered out loud to herself, “Where is my Mama Coach?” and “I need a Mama Coach!”.  Carrie searched and searched for the kind of support she was looking for, and realized there was a need for qualified support for new families.  Now that Carrie is going through her own journey into perimenopause, she has realized yet again the lack of qualified support for women and has set out to change that by launching a Women’s Health division within The Mama Coach brand. 

We recognize our name may give the impression we only serve moms; however, we will continue to work and learn to ensure our messaging is clear – all people are welcome here.  Women carry a heavy load and they do it with grace.   All people deserve support, and The Mama Coach is the answer you’ve been searching for.

We do not just support moms; our Women’s Health division will help ALL folks.  Everyone is welcome here and we are committed to providing you with quality support, no matter your sex assigned at birth, your current identified gender, and whether you have had children or not.  We are ready to hear your story and will ask and use the language you feel most comfortable with during our assessment and consultation.

We get asked this one all the time.  As Registered Nurses, having merely one method does not align with how we were trained in nursing school to utilize the nursing process.

The Nursing Process is defined as, a “systematic approach to care using the fundamental principles of critical thinking, client-centered approaches to treatment, goal-oriented tasks, evidence-based practice (EBP) recommendations, and nursing intuition.  Holistic and scientific postulates are integrated to provide the basis for compassionate, quality-based care” (*1).  

Simply put, we will assess your child using our nursing training to determine the best way to help your family reach their goals, walking beside you all the way.  You can choose us with confidence, knowing you have picked the most qualified resource to support your family’s journey.

*1 – (Toney-Butler TJ, Thayer JM. Nursing Process. [Updated 2020 Jul 10]. In: StatPearls [Internet]. Treasure Island (FL): StatPearls Publishing; 2021 Jan-. Available from: https://www.ncbi.nlm.nih.gov/books/NBK499937/)

Yes.  As Registered Nurses, we have years of training on where to access credible guidelines and information. All of our programming is based on extensive research from credible sources.

As Registered Nurses, it is our professional obligation to manage client records and confidential information properly.  We use an Electronic Medical Record (EMR) that is compliant throughout North America.  Even though we share the same brand, we are all independent Registered Nurses with our own private practices. As such, we each have our own EMR that is private and secure. We do not share EMR or client information between one another without consent.

Often they are — the answer largely depends on where you live and what your private insurance covers.  For example, in Canada, our services are covered under ‘Lactation’, ‘Registered Nurse Services’ or ‘Health Spending Accounts’.  In the United States our services can be covered as well, through HSA or FSAs.  Reach out to me for more information.